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Pool service CRM software

Schedule weekly/biweekly routes, log chemistry per visit, dispatch repairs and bill the monthly membership.

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Maintenance routes, chemistry and repairs — in one app.

What changes when a pool business runs on Olynx.

+25%

pools/day per crew

GPS-optimized route each morning.

0

green pools from forgetting

Chemistry alerts + cell amp tracker.

+34%

customer retention

Equipment ledger + honest warranty save.

The same day, before and after.

Today
  • Hand-built routes that lose efficiency with every new customer.
  • Chemistry logs on paper that get lost or never get documented.
  • Repairs separated from maintenance — confusing billing.
  • Salt pool with dirty cell you forgot to clean — green pool Monday.
  • Equipment (pump, filter, heater) with no age + warranty tracking.
  • Customer claims "you didn't come this week" with no GPS proof.
With Olynx
  • Routes optimized by proximity — the crew sees the optimal order.
  • Chemistry log per visit: chlorine, pH, alkalinity, calcium, salt — saved per customer.
  • Repairs scheduled as separate jobs, billed alongside monthly maintenance.
  • Salt cell amp tracker — Olynx alerts when to clean before failure.
  • Equipment ledger: pump/filter/heater with age + warranty + last service.
  • GPS check-in with pool photo — indisputable visit proof.
  • Customer sees their chemistry history from the Client Hub.
Your kit

The 4 tools you use every day.

01

+25%

pools/day per crew

GPS routes + weekly/biweekly cadence

Crew A handles 18 pools/wk in Frisco/Plano without optimized route — dead drive time = 1.5 hrs extra/day = lose 2 pools/day. Without auto-cadence, admin manually schedules each week. New customer joins, nobody adds them to route — they miss first service + cancel.

Olynx has weekly / biweekly / monthly cadence per customer with daily GPS-optimized route per crew. Auto seasonal pause Nov-Feb (winter for pool maintenance). Skill-based assignment (basic chemistry / equipment repair / salt pool specialist). Customer gets confirmation SMS 24 hr ahead with AM/PM window.

  • Weekly / biweekly / monthly cadence per customer
  • GPS-optimized daily route per crew
  • Auto seasonal pause (Nov-Feb)
  • Skill-based assignment (basic chemistry / equipment repair / salt pool specialist)
  • Customer gets confirmation SMS 24 hr ahead
Monday 6:45 a.m. Crew A: 18 weekly pools in Frisco. GPS-optimized route. Finishes 3:40 p.m. instead of 5:20 p.m. — equals 2 more pools per day.
See this feature in depth
02

0

green pools from forgetting this year

Chemistry log + cell amp tracker

Monday 8 a.m. Mrs. Park: "my pool is green, what happened?". Crew was there Friday but nobody captured FC (was low) or noticed salt cell amps were low. Green pool = $185 acid wash + $40 algaecide + furious customer. Total loss $480 + possible cancellation.

Olynx captures 8 readings per visit on tech's phone: FC, CC, TC, pH, TA, CH, CYA, salt + cell amps. Range alerts (pH 7.2-7.8, FC 1-3 ppm, salt 2700-3400). Chemicals added log (chlorine, muriatic acid, soda ash with quantity). Pool + skimmer/pump basket photo at close. Customer sees 6-month chemistry trend from Client Hub.

  • Readings: FC, CC, TC, pH, TA, CH, CYA, salt
  • Range alerts: pH 7.2-7.8, FC 1-3 ppm, salt 2700-3400
  • Chemicals added log: chlorine, muriatic acid, soda ash quantities
  • Pool photo at close + skimmer/pump basket photo
  • Customer sees chemistry trend from Client Hub
Crew arrives at Mrs. Park's pool. Tablet in hand, capture: FC 2.1, pH 7.4, TA 95, CH 240, salt 3,100, cell amps 4.2 (attention, normal 5+). Olynx flags: "clean salt cell next visit".
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03

+34%

customer retention with equipment ledger

Equipment ledger + warranty save

Mr. Lee calls: "pump sounds weird". Dispatch tech, diagnoses motor, bills $1,400 for replacement. Mr. Lee checks his file at home: Pentair IntelliFlo you installed 16 months ago — has 36-month warranty. Demands refund + switches to competition.

Olynx saves per-pool equipment ledger: pump/filter/heater/salt cell/automation with brand/model/serial/install date/warranty. Warranty expiration with alert before mis-billing. Per-equipment maintenance schedule (filter clean 90 days, salt cell 6 months, sand replace 5 years). Service history with notes + photos. Repair vs replace recommendation with calculated ROI.

  • Per-pool equipment ledger: pump/filter/heater/cell/automation
  • Warranty expiration with alert before mis-billing
  • Per-equipment maintenance schedule (filter clean 90 days, cell 6 months)
  • Service history with per-equipment notes + photos
  • Repair vs replace recommendation with ROI
Mr. Lee calls: "pump sounds weird". Olynx: Pentair IntelliFlo VS installed 2/2022, warranty till 2/2025. Tech goes, diagnoses the motor (warranty), customer pays only $89 trip fee. Without Olynx, you'd have billed $1,400 and lost the customer.
See this feature in depth
04

31

add-ons billed at occurrence, with photo

Monthly membership + add-ons

Day 1 of the month admin spends 4 hrs charging 124 memberships + 31 add-ons from last month. Some customers "can't pay this month" — lose $580 in churn. And add-ons (acid wash, salt cell) get billed late because admin focuses on memberships first.

Olynx tracks each membership by tier (basic chemistry $95 / full service $145 / premium quarterly $240) and bills add-ons at occurrence, with replaced-equipment photo attached. Online card payments for your clients are coming soon. 2-way QuickBooks sync per service.

  • Tier membership (basic chemistry / full service / premium quarterly)
  • Online card payments: coming soon
  • Add-ons billed at occurrence (with replaced-equipment photo)
  • 2-way QuickBooks sync
June 1st. Last month's 31 add-ons are already billed, each with its photo, and all 124 Full Service pools are on this month's routes. Your admin doesn't spend 4 hrs building invoices.
See this feature in depth

Just another Tuesday.

  1. 06:45

    Day route

    Crew A: 18 pools in Frisco. Crew B: 14 in Plano. GPS routes pushed to phones.

  2. 09:30

    Chemistry capture

    Park pool: FC 2.1, pH 7.4, salt 3,100, cell amps 4.2. Olynx flags: "clean cell".

  3. 11:50

    Warranty save

    Lee calls about noisy pump. Olynx shows active warranty. Diagnoses + bills only trip fee.

  4. 14:20

    Customer review

    Mrs. Park opens Client Hub: sees 3-month chemistry trend + today's pool photo. 5★ feedback.

FAQ

What pool contractors ask most.

  • Yes. Maintenance runs as recurring service; construction runs as a project with phases and progress billing.

  • Yes. The Client Hub shows the visit history, readings and chemicals applied.

  • Yes. The log includes salt level + chlorine cell amps and alerts when the cell needs cleaning.

Ready to scale?

Join the service professionals who run their business on Olynx — and grow without the growing pains.

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