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Pool service CRM software

Schedule weekly/biweekly routes, log chemistry per visit, dispatch repairs and bill monthly membership automatically.

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Maintenance routes, chemistry and repairs — in one app.

What changes when a pool business runs on Olynx.

+25%

pools/day per crew

GPS-optimized route each morning.

0

green pools from forgetting

Chemistry alerts + cell amp tracker.

+34%

customer retention

Equipment ledger + honest warranty save.

$25K

MRR day 1

Memberships + add-ons auto-billed.

The same day, before and after.

Today
  • Hand-built routes that lose efficiency with every new customer.
  • Chemistry logs on paper that get lost or never get documented.
  • Repairs separated from maintenance — confusing billing.
  • Salt pool with dirty cell you forgot to clean — green pool Monday.
  • Equipment (pump, filter, heater) with no age + warranty tracking.
  • Customer claims "you didn't come this week" with no GPS proof.
With Olynx
  • Routes optimized by proximity — the crew sees the optimal order.
  • Chemistry log per visit: chlorine, pH, alkalinity, calcium, salt — saved per customer.
  • Repairs scheduled as separate jobs, billed alongside monthly maintenance.
  • Automatic monthly billing with customer notification.
  • Salt cell amp tracker — Olynx alerts when to clean before failure.
  • Equipment ledger: pump/filter/heater with age + warranty + last service.
  • GPS check-in with pool photo — indisputable visit proof.
  • Customer sees their chemistry history from the Client Hub.
Your kit

The 4 tools you use every day.

01

+25%

pools/day per crew

GPS routes + weekly/biweekly cadence

Crew A handles 18 pools/wk in Frisco/Plano without optimized route — dead drive time = 1.5 hrs extra/day = lose 2 pools/day. Without auto-cadence, admin manually schedules each week. New customer joins, nobody adds them to route — they miss first service + cancel.

Olynx has weekly / biweekly / monthly cadence per customer with daily GPS-optimized route per crew. Auto seasonal pause Nov-Feb (winter for pool maintenance). Skill-based assignment (basic chemistry / equipment repair / salt pool specialist). Customer gets confirmation SMS 24 hr ahead with AM/PM window.

  • Weekly / biweekly / monthly cadence per customer
  • GPS-optimized daily route per crew
  • Auto seasonal pause (Nov-Feb)
  • Skill-based assignment (basic chemistry / equipment repair / salt pool specialist)
  • Customer gets confirmation SMS 24 hr ahead
Monday 6:45 a.m. Crew A: 18 weekly pools in Frisco. GPS-optimized route. Finishes 3:40 p.m. instead of 5:20 p.m. — equals 2 more pools per day.
See this feature in depth
02

0

green pools from forgetting this year

Chemistry log + cell amp tracker

Monday 8 a.m. Mrs. Park: "my pool is green, what happened?". Crew was there Friday but nobody captured FC (was low) or noticed salt cell amps were low. Green pool = $185 acid wash + $40 algaecide + furious customer. Total loss $480 + possible cancellation.

Olynx captures 8 readings per visit on tech's phone: FC, CC, TC, pH, TA, CH, CYA, salt + cell amps. Range alerts (pH 7.2-7.8, FC 1-3 ppm, salt 2700-3400). Chemicals added log (chlorine, muriatic acid, soda ash with quantity). Pool + skimmer/pump basket photo at close. Customer sees 6-month chemistry trend from Client Hub.

  • Readings: FC, CC, TC, pH, TA, CH, CYA, salt
  • Range alerts: pH 7.2-7.8, FC 1-3 ppm, salt 2700-3400
  • Chemicals added log: chlorine, muriatic acid, soda ash quantities
  • Pool photo at close + skimmer/pump basket photo
  • Customer sees chemistry trend from Client Hub
Crew arrives at Mrs. Park's pool. Tablet in hand, capture: FC 2.1, pH 7.4, TA 95, CH 240, salt 3,100, cell amps 4.2 (attention, normal 5+). Olynx flags: "clean salt cell next visit".
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03

+34%

customer retention with equipment ledger

Equipment ledger + warranty save

Mr. Lee calls: "pump sounds weird". Dispatch tech, diagnoses motor, bills $1,400 for replacement. Mr. Lee checks his file at home: Pentair IntelliFlo you installed 16 months ago — has 36-month warranty. Demands refund + switches to competition.

Olynx saves per-pool equipment ledger: pump/filter/heater/salt cell/automation with brand/model/serial/install date/warranty. Warranty expiration with alert before mis-billing. Per-equipment maintenance schedule (filter clean 90 days, salt cell 6 months, sand replace 5 years). Service history with notes + photos. Repair vs replace recommendation with calculated ROI.

  • Per-pool equipment ledger: pump/filter/heater/cell/automation
  • Warranty expiration with alert before mis-billing
  • Per-equipment maintenance schedule (filter clean 90 days, cell 6 months)
  • Service history with per-equipment notes + photos
  • Repair vs replace recommendation with ROI
Mr. Lee calls: "pump sounds weird". Olynx: Pentair IntelliFlo VS installed 2/2022, warranty till 2/2025. Tech goes, diagnoses the motor (warranty), customer pays only $89 trip fee. Without Olynx, you'd have billed $1,400 and lost the customer.
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04

$25K

MRR + add-ons day 1

Monthly membership + add-ons with Stripe

Day 1 of the month admin spends 4 hrs charging 124 memberships + 31 add-ons from last month. Some customers "can't pay this month" — lose $580 in churn. And add-ons (acid wash, salt cell) get billed late because admin focuses on memberships first.

Olynx auto-charges day 1 by card or ACH ($1 flat) per tier (basic chemistry $95 / full service $145 / premium quarterly $240). Add-ons billed at occurrence (with replaced-equipment photo attached). Decline retry day 3 + auto-email. 2-way QuickBooks sync per service.

  • Tier membership (basic chemistry / full service / premium quarterly)
  • Auto day-1 billing by card or ACH
  • Add-ons billed at occurrence (with replaced-equipment photo)
  • Decline retry on day 3 + auto-email
  • 2-way QuickBooks sync
June 1st. Olynx charges $145 × 124 Full Service customers + last month's add-ons ($240 avg × 31 jobs = $7,440). Total $25,420 lands without chasing.
See this feature in depth

Just another Tuesday.

  1. 06:45

    Day route

    Crew A: 18 pools in Frisco. Crew B: 14 in Plano. GPS routes pushed to phones.

  2. 09:30

    Chemistry capture

    Park pool: FC 2.1, pH 7.4, salt 3,100, cell amps 4.2. Olynx flags: "clean cell".

  3. 11:50

    Warranty save

    Lee calls about noisy pump. Olynx shows active warranty. Diagnoses + bills only trip fee.

  4. 14:20

    Customer review

    Mrs. Park opens Client Hub: sees 3-month chemistry trend + today's pool photo. 5★ feedback.

  5. 18:00

    MRR day 1

    $25,420 collected (memberships + add-ons) without chasing a single customer.

FAQ

What pool contractors ask most.

  • Yes. Maintenance runs as recurring service; construction runs as a project with phases and progress billing.

  • Yes. The Client Hub shows the visit history, readings and chemicals applied.

  • Yes. The log includes salt level + chlorine cell amps and alerts when the cell needs cleaning.

Ready to scale?

Join thousands of service professionals who use Olynx to grow and manage their operations without the growing pains.

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