Question 1

What is Olynx?

Accepted Answer

Olynx is an all-in-one AI-powered business management platform built for landscaping and service companies. CRM, AI assistant, marketing automation, premium proposals, scheduling, GPS time tracking and invoicing — all on one database.

Question 2

How is Olynx different from Jobber, Housecall Pro, or ServiceTitan?

Accepted Answer

Olynx replaces five-plus separate tools (CRM, estimating, invoicing, timeclock, chat) with one offline-first platform — and includes a $2,000 custom-coded company website. Most competitors are online-only and charge extra for every module.

Question 3

How does the AI assistant work?

Accepted Answer

The assistant is grounded in your live data — clients, jobs, calendar, proposals, hours. You can ask it questions and it analyses your data and takes action. It drafts proposals in your voice, replies to inbound leads with context, summarises crew check-ins, and surfaces the next best action.

Question 4

What industries is Olynx built for?

Accepted Answer

Olynx is built for field-service companies that go to the customer’s location: landscaping and lawn care, hardscape, irrigation, snow removal, tree care, pool service, pest control, residential and commercial construction, painting, drywall, roofing, plumbing, HVAC, electrical, cleaning, junk removal and remodeling. Each trade has its own calculator and templates, but the CRM, scheduling, GPS time tracking and invoicing work the same across all of them — so a mixed-trade shop can run everything from one account.

Question 5

Is Olynx for small contractors or larger companies?

Accepted Answer

Both. Solo operators get the AI assistant doing the back-office work they don’t have time for. Crews of 5–50 get a real CRM, route optimization, GPS time tracking and a client portal without the per-tech pricing of ServiceTitan. Companies with multiple foremen get role-based permissions, subcontractor portals, an HR/compliance vault and QuickBooks sync. The price is flat — you don’t pay more per technician, per crew, or per job site as you grow.

Question 6

How long does it take to switch from Jobber, Housecall Pro or another CRM?

Accepted Answer

Most teams are live on Olynx in under a week. We import your existing client list, historical jobs, photos, services and tax settings from any CSV — or directly from your old CRM — at no extra cost. You keep both systems running in parallel for a few days, your team learns Olynx on real jobs, and we cut over once everything checks out. There is no per-record import fee and no minimum contract length, so trying it is genuinely low risk.

Question 7

How does Founders pricing work?

Accepted Answer

Olynx is $349/mo, and the rate you sign up at is locked to your account for as long as you keep it — no anniversary increase, no automatic uplift at renewal, no jump to a higher tier when you grow from 3 trucks to 30. The only thing that ever changes the bill is an optional paid add-on you choose to turn on.

Question 8

Are there setup fees or hidden costs?

Accepted Answer

No. The monthly rate covers everything: CRM, AI, GPS, scheduling, invoicing, the $2,000 website, e-signatures, hosting, support. The only thing not included is payment processor fees (Stripe / ACH), which the processor charges directly.

Question 9

What if I want to cancel?

Accepted Answer

Cancel any time from settings — no early-termination fee. We never lock your data: export every record, photo, and proposal in standard formats whenever you want.

Question 10

Why is Olynx so much cheaper than ServiceTitan?

Accepted Answer

ServiceTitan is priced for enterprise — $245–$398 per technician per month, plus a $5,000–$50,000 implementation fee and 3–6 months of onboarding. Olynx is a flat $349 per month for the whole team, no per-tech pricing, no implementation fee, set up the same day. The product covers the same operational ground (CRM, scheduling, dispatch, invoicing, payments, reporting) and adds AI features ServiceTitan doesn’t have. The price difference comes from not having an enterprise sales team to pay for.

Question 11

Do I need to sign a long-term contract?

Accepted Answer

No. Olynx is month-to-month from day one — no 12-month commitment, no auto-renewing annual term, no early-termination fee. The Founders rate of $349/mo for the first 200 accounts is locked for the life of your account, which means once you sign up at that price it stays at that price for as long as your subscription stays active. You can pause or cancel any time from settings.

Question 12

Is there a free trial or a live demo?

Accepted Answer

There is no free trial — billing starts with your first month. What we do offer is a 15-minute live demo where we walk through your specific trade and your existing workflow, at no cost and with no card required. Book it, bring a real job you are quoting this week, and we will show you exactly how it would run in Olynx before you decide.

Question 13

What payment methods do you accept for the subscription?

Accepted Answer

Visa, Mastercard, American Express, Discover and ACH bank debit — all processed through Stripe. The subscription is billed monthly on the date you signed up. We also accept annual prepayments with a small discount; ask support if you would prefer that.

Question 14

Is Olynx really offline-first?

Accepted Answer

Yes. Built on PowerSync — every write goes to a local SQLite database first, then propagates to Postgres when the network returns. Photos, time entries, signed forms, and site notes never wait for connectivity, and they never get lost.

Question 15

What does the $2,000 website include?

Accepted Answer

A fully custom-coded company website designed and built by the ANSAI Solutions team — not a template, not a builder. Hosted on your own domain, SEO-optimised, and yours to use for as long as your subscription is active, with a buy-out option that credits everything you have already paid if you ever leave. Includes 4 free design refreshes per year.

Question 16

How accurate are the trade calculators?

Accepted Answer

Each calculator is tuned per trade with the cost inputs that actually move price — labour rates, drive time, materials, margin and overhead. Olynx ships 15+ calculators today: concrete, landscaping (with softscape, hardscape, irrigation, drainage, tree care, water features and outdoor-living modules), roofing, painting, drywall, flooring, framing, masonry, plumbing, demolition, junk removal, cleaning and remodeling. Every input is customisable for your local market, so the same template estimates honestly in Phoenix as it does in Boston.

Question 17

How does GPS time tracking work for crews?

Accepted Answer

Crews clock in and out from the Olynx mobile app — each punch captures the GPS location and (optionally) a photo. You can require crews to be inside the job-site geofence to clock in, so payroll matches real hours on real sites. The live map shows where every truck and crew is in real time, with a daily route history, which makes drive-time disputes and customer ETA questions trivial to answer. Hours flow straight into invoices and payroll exports — no double entry.

Question 18

How do the premium proposals and e-signatures work?

Accepted Answer

Olynx generates branded, web-hosted proposals — not PDFs — with photos, a portfolio of past work, a map of the job location, your Google reviews and a trust bar with certifications. The client opens the link on any device, signs electronically with a legally-binding signature, and you get notified the second it is signed. Acceptance can trigger a deposit invoice automatically, so the job is funded before your crew rolls out.

Question 19

Does Olynx do route optimization?

Accepted Answer

Yes. Olynx sequences each crew’s stops for the day into the shortest route, accounting for service time per stop and the crew’s starting depot. The optimized route shows in the mobile app turn-by-turn, and the live map updates as the crew moves. For multi-day projects it also balances workloads across crews so nobody is driving across town while another sits idle. Typical impact for mid-sized fleets: 15–25% fewer miles per day and one or two more billable stops.

Question 20

What is the AI phone receptionist?

Accepted Answer

A bilingual AI receptionist that picks up your business line 24/7 — books appointments straight into your calendar, qualifies leads, answers common questions about your services, and forwards the urgent ones to your phone. Calls are transcribed and summarised in Olynx so you have the context before calling back. It is optional and priced as a separate add-on; the base subscription does not require it.

Question 21

How does scheduling for multiple crews work?

Accepted Answer

Drag-and-drop calendar with a per-crew lane: assign jobs to a crew, set the time window, and the affected client gets an automated arrival ETA via SMS. Conflicts (overbooking a crew, scheduling outside business hours, double-booking equipment) flag visually before they happen. Recurring services like weekly mowing or monthly maintenance auto-generate the next visit when the previous one closes, so the calendar refills itself for ongoing clients.

Question 22

Can I track materials and equipment?

Accepted Answer

Yes. The inventory module tracks materials by location, with reorder thresholds and supplier prices that flow into your estimates and invoices. Equipment is tracked per unit with service-due dates, maintenance logs and assignment history, so you always know which truck is at which job and when the trailer is due for its next inspection.

Question 23

Is there a portal for my clients?

Accepted Answer

Yes. Each customer gets a private portal where they can view their proposals, sign documents, see scheduled visits, pay invoices with card or ACH, and message you. The portal is branded with your colours and logo and lives on a subdomain that looks like part of your website. Clients do not have to install anything.

Question 24

What does the AI take-off do with my blueprints?

Accepted Answer

Drop a plan as PDF, DXF, PNG or JPG. The AI reads the scale, extracts rooms and dimensions, counts symbols (doors, windows, fixtures), and gives you area, linear, count and volume measurements — either fully automatic or guided with a two-point scale calibration. From there, one click pushes every measurement into an estimate as a quote-ready line item, where the trade calculators take over with your local rates.

Question 25

Does Olynx help me get more leads?

Accepted Answer

Yes. Olynx connects to Meta Ads, Google Local Services and GoHighLevel, so leads from those channels land directly in your CRM with attribution attached. The AI Content Studio drafts social posts and ad copy in your brand voice, and a unified inbox handles replies from Facebook, Instagram, Google Business and Olynx Calls in one place. The shared client portal and the included $2,000 website round out the demand side.

Question 26

How many team members can I add?

Accepted Answer

Unlimited users on every paid plan. Invite team members with different roles — Admins, Foremen, Field crew, Subcontractors — each with appropriate permissions and a tailored mobile experience.

Question 27

Can subcontractors use Olynx?

Accepted Answer

Yes. Subcontractors get a scoped role that lets them clock in, upload photos, and view assigned jobs — without seeing financials or client contact info. You stay in control of what each role sees.

Question 28

How do crews clock in from the field?

Accepted Answer

Every team member installs the Olynx app on iOS or Android. They open it, see today’s jobs, and tap clock in — the punch captures GPS location, time, and an optional photo. Clock outs work the same. If they are outside the job-site geofence, the app warns them (or blocks the punch, depending on your settings). The whole flow is built for one-handed use, with gloves on, in bright sunlight.

Question 29

Can I see where my crews are in real time?

Accepted Answer

Yes. The live map shows the current location of every team member who is clocked in, with the route they have driven today and the time at each stop. You can also pull a daily breadcrumb trail per crew for payroll auditing or for client invoicing — useful when a customer questions whether your team was really on site for the hours you billed.

Question 30

Can I connect my social media accounts?

Accepted Answer

Yes — Olynx provides a unified inbox for Facebook, Instagram, and Google Business. You can also use the AI Content Creator to auto-generate and schedule posts grounded in your jobs and brand voice.

Question 31

Do you integrate with QuickBooks or Xero?

Accepted Answer

QuickBooks Online integration is live — invoices, payments, and clients sync both directions. Xero is on the roadmap (target Q3 2026). For everything else, the export API gives you CSV / JSON on demand.

Question 32

Where is my data hosted?

Accepted Answer

Production runs on Supabase (managed Postgres) in US-East with daily encrypted backups. The client app keeps a local SQLite mirror so your data is always recoverable, even if you lose connectivity.

Question 33

Is there a mobile app for iPhone and Android?

Accepted Answer

Yes. Olynx is a Progressive Web App that installs to the home screen on both iOS and Android — same icon, same notifications, same offline support as a native app, without having to go through the app stores. Most field workflows (clock in, capture photos, see today’s jobs, sign documents) are designed mobile-first.

Question 34

How secure is my data?

Accepted Answer

All data in transit is encrypted with TLS 1.3 and all data at rest is encrypted with AES-256. Authentication uses Supabase Auth with optional 2FA. Row-level security in Postgres means each tenant only ever sees their own data, enforced at the database — not just in app code. Daily encrypted backups are retained for 30 days. We are SOC 2-aligned and working toward formal certification.

Question 35

Can I export my data if I leave?

Accepted Answer

Yes — completely. You can export every client, job, proposal, invoice, time entry, photo and message in CSV or JSON from settings, at any time. No fee, no waiting period, no "talk to sales" step. We believe your data is yours; locking customers in by hiding their data is something the legacy players do, not us.

Question 36

Do you have an API for custom integrations?

Accepted Answer

Yes — a REST API with read/write access to clients, jobs, estimates, invoices, payments and time entries. Webhooks notify your systems when events happen (proposal signed, invoice paid, crew clocked in). For the most common integrations we have already done the work: QuickBooks Online, Stripe, Meta Ads, Google Local Services, GoHighLevel, Twilio. If you need a custom hookup, tell us what you are after.

Question 37

How do I get help if something breaks?

Accepted Answer

Email support at olynxaiapp@gmail.com or use the in-app chat. Standard response is under 4 business hours; live screenshare for outages. Every paying account also gets a 30-minute onboarding call with a real human during the first week.

Question 38

Is there onboarding support to get my data in?

Accepted Answer

Yes. We import your client list, historical jobs, photos and tax settings from any CSV or your old CRM at no extra cost. Typical onboarding takes 2–4 hours of your team’s time over the first week.

Question 39

Do you offer training for my team?

Accepted Answer

Yes. Every paying account gets a 30-minute onboarding call with a real person during the first week. After that you have access to the in-app help center, video walkthroughs and a written knowledge base — and the AI assistant inside the app can answer most "how do I…" questions on demand. For larger teams we can do a custom training session over a video call at no extra cost.

Question 40

What languages does support reply in?

Accepted Answer

Support replies in English and Spanish — both in writing and on video calls. The product itself is fully bilingual: every screen, every email template, every customer-facing document can run in English or Spanish (or a mix, when your crews speak one language and your clients another). The AI assistant and the AI receptionist work in both languages too.

Questions?We have honest answers.

Frequently asked.Honestly answered.

Real humans, answering in under 4 hours.

Ready to scale?

Questions?We have honest answers.

Frequently asked.Honestly answered.

Real humans, answering in under 4 hours.

Ready to scale?