Does the receptionist handle Spanish and English calls?

Yes. Olynx Calls detects the customer's language and responds in Spanish or English accordingly.

Can I separate emergencies from regular calls?

Yes. The receptionist classifies by urgency and books the right slot — emergencies go to the on-call tech.

Can I use my own pricebook?

Yes. You import your current pricebook (CSV or Excel) or build one from pre-loaded industry templates.

IndustriesIndustry file / 03

Plumbing CRM software

Take calls, schedule emergencies, quote from your pricebook, invoice from the truck, and collect before you leave the job.

Get started See pricing

From the emergency call to the paid invoice — paperless.

Your Olynx kit

The 8 tools a plumbing business uses every day.

Tap any tool to see its pain, capabilities, real-world scenario and metric.

Pick an area

Active area: Capture leads

Tool · 01app/receptionist/

Oly Voice — receptionist that understands "the pipe burst"

The pain

Saturday 3:12 a.m. Customer calls: "burst pipe in the upstairs bath, water dripping into the living room". You sleep. Customer calls 3 more; the first to answer wins a $1,840 job. Every missed call is worth $400-$2,500.

What Olynx does

Olynx Calls (LiveKit + bilingual voice AI) answers 24/7, distinguishes active leak (emergency) from clogged toilet (morning), charges $89-$149 trip fee on the call and only transfers to on-call when it's worth waking you. Every call recorded + transcribed on customer profile.

Triage: active leak / no hot water / clogged drain / new install
Charges trip fee ($89-$149) by card on the call
Detects real urgency: "leak in ceiling" → on-call; "drips slow" → tomorrow
Captures water heater model if known (rating plate photo)
Auto-bilingual — Hispanic customers don't hang up
Recording + transcript auto-attached to lead

Killer moment

Saturday 3:12 a.m. Active-leak call. Olynx Calls charges $149 trip fee (Apple Pay 30 sec), requests rating plate photo, transfers to Miguel (on-call). Miguel rolls out, arrives in 28 min. Final job: $1,840 with trip fee credited. Sunday 8 a.m. you have 4 more captured leads with $396 in trip fees already charged.

$2,400

/mo recovered from after-hours calls

See tool details

01 / 08

Plumbing flat-rate pricebook

The average plumber leaves 18% on the table quoting from memory. Each tech bills the same job differently (drain clearing: Iván $200, Carlos $295). Customer asks for the "lowest", you have no idea what was quoted. Margin evaporates.

Olynx brings a complete flat-rate pricebook (50gal gas water heater swap, main drain clearing, Moen faucet replacement, P-trap rebuild). Each task with Good/Better/Best (basic / brand-name / premium warranty) and before/after photo auto-attached to proposal. Freshness indicator: red if price >90 days old.

Common tasks pre-loaded with editable materials + labor
Good/Better/Best per task (basic / brand-name / premium warranty)
Freshness indicator: green <30d, yellow 30-90d, red >90d
In-line financing (Synchrony / GreenSky) for $500+ jobs
E-signature valid in all 50 states
Before/after photo auto-attached to proposal

Emergency call: kitchen + lav drain clogged. Diagnose in 8 min. Open flat-rate pricebook: "Main line clearing" $295, optional "Camera inspection" $185, optional "Hydro jet" $480. Customer signs "$295 + camera $185" from phone in 4 min, pays Apple Pay, you finish job 11:42 a.m.

+18% avg ticket with standardized pricebook

Customer history — pipes, equipment, warranties

Mrs. Hernández calls: "no hot water". Dispatch Miguel. He diagnoses flow sensor — bills customer $640. A week later customer checks her file: Rheem water heater still under warranty. She demands refund + leaves for another plumber. Lost $640 + recurring customer.

Olynx saves per-customer equipment ledger: brand, model, serial, install date, warranty with expiration alert. Before dispatch tells you if the part is under warranty. Tech private notes (dog, shutoff location, electrical panel), payment history + open balance visible at dispatch.

Per-customer equipment ledger: brand, model, serial, install date
Warranty tracker with expiration + alert before mis-billing
Water meter, shutoff valve, electrical panel photos
Tech private notes (dog, gate code, edge cases)
Payment history + open balance visible at dispatch
Service history: each repair with photo + replaced items

Mrs. Hernández calls. Before dispatch, Olynx shows: Rheem RTGH-95DVN installed March 2022, warranty till March 2027, last PM August. You tell Miguel: "probably flow sensor — that's warranty, only bill $89 trip". Miguel arrives, confirms, swaps with warranty part. Customer pays $89 + you send claim to Rheem. Save customer $551 and earn lifetime loyalty.

5x LTV of customers with full history

Truck-side pay with Stripe

The plumber who invoices Friday gets paid 3 weeks later. Customer "forgot", "passes it to my wife", "I'll mail a check next week". Cashflow dies. You front the labor and materials.

Olynx generates the invoice at job close, texts the link, accepts Apple Pay / Google Pay / card / ACH ($1 flat). In-line GreenSky/Synchrony financing for $1,500+ jobs. 2-way QuickBooks Online sync — each charge in the right category. All before the tech packs the Stillson wrench.

Auto-generated invoice at close with materials + labor + trip fee
Apple Pay / Google Pay / card / ACH ($1 flat)
In-line GreenSky/Synchrony financing for $1,500+ jobs
Drain Club membership with recurring billing
Late fee auto-calculated at 30 days
2-way QuickBooks Online sync with per-trade category

Replace Mr. Pérez's water heater. Close 4:25 p.m. with before/after photo. $2,840 invoice auto-texts. Mr. Pérez opens, picks Synchrony 18-month financing — approved in 90 sec. You collected $2,840 before getting in the truck. Leave job 4:38 p.m. with everything closed.

0 días from close to paid vs 3-week avg

Urgency-based dispatch + optimized routes

You mix emergencies (burst drain) with scheduled jobs (water heater install) on the same crew. Result: customer with leak waits 4 hrs while Iván finishes an over-running install. Furious customer calls to complain — you lose the repair and the customer.

Olynx orders the route by proximity + prioritizes by urgency. Emergencies (active leak, no hot water) go to on-call rotation; preventives + installs go to regular slots. GPS-optimized day-start route, auto-re-routes when emergency drops in, SMS to customer with real ETA.

Priority tiers: emergency / urgent / standard / preventive
On-call rotation across techs with auto weekend bonus
GPS-optimized day-start route
Auto re-routing when emergency drops in
Customer SMS: "on the way" / "arrived" / "done"
Drag-to-reschedule with realistic between-job buffer

Tuesday 11:48 a.m. Emergency drops in: burst hot-water pipe. Olynx checks map: Carlos (preventive in Frisco, almost done), Miguel (water heater install with 1.5 hr left). Assigns Carlos in 6 min, reschedules his next preventive to tomorrow, SMS to preventive customer with apology + reschedule.

−84% customers waiting >2 hrs on emergency

Live Map + Crew Tracking

"Where's Miguel?" "Why is Carlos at 6 hrs on a water heater swap?" You spend the day on the phone. Commercial customer asks "what time did you finish yesterday?" and you have no GPS proof.

Live real-time GPS map with each tech (geolocation API). Click pin → identity, what job, time since clock-in. Live job costing: hours × rate vs budget. Predictive payroll forecast for next period.

Live GPS map with pin per tech
Click pin → identity, job, time since clock-in
Live job costing: hours × rate vs budget in real-time
Alerts if crew is 30 min past ETA
GPS report exportable for commercial customers
Predictive payroll: next-period forecast

2:14 p.m. Open map. Carlos 🟡 at 4h 50min on a 2h job. Click: foreman replies "found roots in main line, recommends $480 hydro jet + $185 camera". CO signed by customer from phone in 8 min. Carlos finishes with $665 extra collected.

0 "where are you?" calls

GPS Time Clock + offline Company Camera

Buddy-punching: tech's cousin clocks in from couch. Payroll inflated $300-$500/wk. Customer claims "they didn't come Tuesday" and you have no timestamped photo. In a basement with no signal everything is lost.

Giant "Clock In" button → captures lat/lng + photo + timestamp + auto-assigns to active project. OT detection >8hr/day or >40hr/wk. Camera with timestamp + GPS + logo watermark, annotation canvas (draw arrows on pipe leak photo). PowerSync = local SQLite on phone → everything works without signal (basements, crawlspaces) and silently syncs when back online.

Clock In with photo + GPS — buddy-punching impossible
Auto-assigns to active project (no manual selection)
OT detection >8hr/day or >40hr/wk
Camera with timestamp + GPS + watermark + annotation
PowerSync offline — local SQLite, silent sync
Per-shift notes (weather, equipment, safety)

Basement job, no signal. Miguel clocks in 7:12 a.m. with photo + GPS. Documents 18 photos of the leak, new P-trap, shutoff valve. Readings written to offline notes. Clocks out 2:48 p.m. By 3:05 p.m. leaves job and hits signal — everything silently syncs. Full report to commercial customer next day.

$380 /wk saved on buddy-punching

Truck-stock parts inventory

Arrive at Mrs. López for flow sensor swap: don't have the part. 45 min to Home Depot, 1 hr finding the model, $130 in gas + time lost. Mrs. López watches you flounder = lose her trust.

Olynx tracks per-truck inventory: each tech has their stock list (Moen faucets, P-traps, common flow sensors, Sharkbite fittings). QR/Barcode scanner from phone for receive/issue/transfer. Olynx warns you before accepting a job if you don't have the part in stock.

Per-truck inventory + central warehouse
QR/Barcode scanner from phone for receive/issue/transfer
Pre-dispatch alert if part not in truck
Auto reorder point with purchase order
Cycle counting to detect shrinkage
Vendor spend report (Ferguson, Home Depot Pro, local supplier)

Mrs. López calls about her Rheem flow sensor. Olynx Calls captures model. Before dispatch, Olynx checks inventory: Miguel has 2 flow sensors in truck. Miguel arrives 25 min later with right part, swaps in 18 min, leaves with $89 trip + $245 labor collected. Mrs. López leaves 5★ review.

−2.5 hr /wk on Home Depot runs

Your complete kit

Every tool that moves your business.

Every tool built for the real-world problems a plumbing business faces. No add-ons, no upsells.

Capture leads

GPS Time Clock + offline Company Camera

See tool$380

Get paid & retain

Truck-stock parts inventory

See tool−2.5 hr

Want to dig deeper into every tool?

See all features

Before Olynx

What a plumbing business deals with every day.

Missing emergency calls while you're under the sink.
01
Quoting from memory without a pricebook — leaving money on the table.
02
Collections that stretch weeks because the invoice was never sent.
03
No clarity on fixtures + DFU to handle — pipe sizing by eye.
04
Water heater and softener warranties forgotten until the customer complains.
05
After-hours emergency pay lost because you only take cash or check.
06

With Olynx

How we fix it.

8 concrete things that change the day-to-day.

01
AI receptionist that answers every call and books emergencies by urgency level.
02
Flat-rate pricebook per task (water heater, drain clearing, fixture replacement) ready to quote on site.
03
Invoice generated when the job closes + payment link texted to the customer.
04
Customer history: pipes, water heaters, warranties — all on their profile.
05
DFU + pipe sizing calculator for residential bathrooms and kitchens.
06
Trip charge collected on the call, deducted from the job if it closes.
07
Drain Club membership with free annual clearing + 15% off repairs.
08
On-call rotation across techs with auto-calculated weekend bonus.

What changes

The numbers that move your business.

$2.4K

/mo recovered after-hours calls

AI receptionist answers at 3 a.m.

+18%

avg ticket

Flat-rate pricebook, no eye-balling.

0 días

from close to paid

Payment link texted at close.

LTV with customer history

Equipment + warranties + notes saved.

A day with Olynx

What a Tuesday running on Olynx looks like.

02:14
Night emergency
Active-leak call. Olynx Calls charges $149 trip fee, transfers to Miguel (on-call). Miguel rolls out.
07:00
Day dispatch
11 jobs across 4 techs. Route optimized by zip + skill. Marco takes camera inspection, Iván takes water heater unit.
10:42
On-site close
Kitchen fixture replacement. $389 flat-rate. Customer pays by card from phone. QuickBooks already has the revenue.
13:30
Customer history
Mrs. Hernández — Olynx shows Rheem warranty till 2027. Tech bills only trip + labor. Saves customer $640.
16:50
Drain Club recurring
Day 15 of the month: Olynx charges $19/mo to 84 Drain Club members. $1,596 lands without chasing.

Specific features

Industries supported

$249/mo

Single Founders price

Your day-to-day

The features you'll use the most.

Most used

AI Receptionist

Captures every lead, even at 2 a.m.

See detail

Flat-rate pricebook

Task by task with fixed pricing.

See detail

Fast dispatch

Schedule by urgency + location.

See detail

On-site payments

Card, ACH or SMS link.

See detail

Customer history

Equipment, visits and warranties saved.

See detail

FAQ

What plumbing contractors ask most.

Yes. Olynx Calls detects the customer's language and responds in Spanish or English accordingly.
Yes. The receptionist classifies by urgency and books the right slot — emergencies go to the on-call tech.
Yes. You import your current pricebook (CSV or Excel) or build one from pre-loaded industry templates.