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IndustriesIndustry file / 08

Cleaning service CRM software

Schedule residential and commercial cleans, assign crews, run checklists and bill automatically — weekly, biweekly or monthly.

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Recurring services, assigned crews and automatic billing.

What changes when a cleaning business runs on Olynx.

+23%

homes/day per crew

GPS-optimized route each morning.

−81%

customer disputes

Per-area timestamped photo evidence.

$43K

MRR collected day 1

Auto recurring billing residential + commercial.

100%

commercial transparency

GPS time-clock + weekly report.

The same day, before and after.

Today
  • Assigning crews by WhatsApp with no visibility into who finished what.
  • Inconsistent cleaning checklists across techs.
  • Monthly collections that drag because invoices never go out.
  • Customer claims "the bathroom wasn't cleaned" and you have no proof of what was done.
  • Airbnb turnovers with late checkout — you miss the window for the next guest.
  • Nighttime commercial: no idea what time each employee arrived.
With Olynx
  • Recurring schedule with assigned crews + daily optimized route.
  • Checklists per clean type (deep, move-out, commercial) with before/after photos.
  • Automatic monthly billing by card or ACH.
  • Customer notifications: on the way, arrived, completed.
  • On-site time-clock: employee clocks in with GPS + photo at start and end.
  • Per-area photo evidence (kitchen, bath, bedrooms) attached to the invoice.
  • Airbnb turnover mode: specific checklist with linens count + setup photo.
  • Commercial customer signs weekly report with hours + areas covered.
Your kit

The 4 tools you use every day.

01

+23%

homes/day per crew

Recurring schedule + daily GPS route

Monday 5:30 a.m. you hand-build routes per crew, 90 min calc. Customer cancels last minute — rebuild another 30 min. Crew finishes 6:30 p.m. daily because drive time wasn't optimized. Lose 2 homes/day/crew.

Olynx schedules recurring services (weekly / biweekly / monthly) and delivers each crew their GPS-optimized route every morning. Auto re-assignment when customer cancels <24 hr. Skill-based assignment (residential / commercial / Airbnb turnover). Customer gets confirmation SMS 24 hr ahead.

  • Per-customer cadence: weekly, biweekly, monthly
  • GPS route per crew with drive time included
  • Auto re-assignment if customer cancels < 24 hr
  • Skill-based assignment (residential / commercial / Airbnb turnover)
  • Customer gets confirmation SMS 24 hr before
Monday 6:30 a.m. Crew A has 8 residential + 2 Airbnb turnovers. Olynx pushes the optimized route to their phone. María (crew lead) drives less, cleans more. Finishes at 4:50 p.m. instead of 6:30 p.m.
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02

−81%

disputes resolved in your favor

Photo checklists per clean type

Tuesday 10 a.m. Furious customer calls: "bathroom wasn't clean Monday". You have no proof. Customer demands $185 refund + cancels membership. Total loss $2,420/yr. Happened because crew didn't document the job.

Olynx has per-type checklists (standard / deep / move-out / Airbnb / commercial) with required per-area photos (kitchen, baths, bedrooms, living) at job close. Specific items (microwave, fridge interior, baseboards) with check. PDF report to customer with photos. Compliance log for commercial audits.

  • Per-type checklists with areas (kitchen, baths, bedrooms, living)
  • Required photo per area at job close
  • Specific items (microwave, fridge interior, baseboards) with check
  • PDF report to customer with photos at close
  • Compliance log for commercial audits
Customer complains Tuesday: "bathroom wasn't clean Monday". You open the job: see the bathroom photo with 11:42 a.m. timestamp. Customer drops it. You save a $185 credit.
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03

$43K

MRR collected day 1

Recurring monthly billing with Stripe

Day 5 of the month admin Vanessa spends the morning calling 201 customers to pay. 28 answer, 14 promise "Friday". Day 30 still chasing 75 collections. 11% churn because some customers simply stop responding.

Olynx auto-charges day 1 by card or ACH ($1 flat). Decline retry on day 3 + auto-email to customer. Add-ons billed when they happen (deep clean, oven, fridge cleaning). Commercial weekly report with customer sign-off. 2-way QuickBooks Online sync per category.

  • Auto day-1 monthly billing by card or ACH
  • Decline retry on day 3 + auto-email
  • Add-ons billed when they happen (deep clean, oven, fridge)
  • Commercial weekly report with customer sign-off
  • 2-way QuickBooks sync per category
March 1st. Olynx charges $124 × 187 residential + $1,420 × 14 commercial = $43,068. 6 cards decline — 4 auto-retry on day 3.
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04

100%

transparency with commercial customer

GPS Time Clock + commercial weekly report

Nighttime commercial (office $1,800/wk): your crew claims they cleaned 4 hrs, but the customer suspects 2. With no GPS proof, customer cancels $93K annual contract. And buddy-punching inflates payroll $700-$1,000/wk.

"Clock In" button → captures lat/lng + photo + timestamp + auto-assigns to active job. Verifies right site. Real per-job + per-employee time. Auto weekly report to commercial customer with hours + before/after photos + digital sign-off. Payroll export with hours + shift bonuses.

  • GPS clock-in + photo on arrival (verifies the right site)
  • Real per-job + per-employee time
  • Manager override for edge cases
  • Automatic weekly report to commercial customer
  • Payroll export with hours + shift bonuses
Goldman Properties office cleaning ($1,800/wk commercial). 4-person crew GPS clock-in at 8 p.m., done 11:40 p.m. Olynx generates weekly report: 14.6 hrs total + before/after photo. Customer signs from portal on Monday.
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Just another Tuesday.

  1. 06:30

    Day route

    Crew A: 8 residentials + 2 Airbnbs. Crew B: 5 nighttime commercials. Push to each lead's phone.

  2. 09:14

    GPS check-in

    María arrives at Park residential, clocks in, uploads before photo. Olynx confirms right site.

  3. 11:42

    Bathroom photo

    Checklist marks "bathroom done". Photo timestamped 11:42 a.m. If customer complains later, evidence exists.

  4. 14:30

    Airbnb turnover

    Checkout at 11, next guest at 4. Crew finishes turnover at 3:35 p.m. with setup photo + linens count.

  5. 23:50

    Commercial closes

    Crew B closes Goldman office, before/after photo, clocks out. Weekly report auto-tomorrow to customer.

FAQ

What cleaning contractors ask most.

  • Yes. Commercial runs on fixed contracts with monthly billing; residential runs on recurring services with per-visit pricing.

  • Yes. The right checklist appears on the tech's phone at check-in, completed with photos.

  • Yes. You schedule turnover per property and the crew gets the Airbnb-specific checklist (linens, supplies, photos).

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